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Technical Assistance Center
Contact
the Technical Assistance Center (TAC) from 5:00 a.m. to
5:00 p.m. Pacific time (8:00 a.m. to 8:00 p.m. Eastern time),
Monday through Friday.
Be
sure to provide TAC personnel with the information listed
below the directory along with your service request.
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TAC
Support Directory
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| U.S.,
Canada, and Puerto Rico |
1-800-227-8224 |
| International |
1-408-734-4919
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| E-mail |
techsupport@ncslearn.com |
When
contacting the Technical Assistance Center, you will need
to provide the following information:
1.
Site number (or sales order number)
2.
Text of the error message and/or description of the abnormal
condition
3.
Steps already taken to solve the problem
4.
Brand and model of the equipment on which the problem occurred
5. Serial number of the equipment if an exchange can be
requested
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Main
Office
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General
and Product Information
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Customer
Care Group (CCG)
|
|
5451
East Williams Blvd.
Suite
151
Tucson AZ 857111
(520)
615-7600
|
1-(888)-NCSLEARN |
For
post sales, non-technical inquiries
(800)
227-8324
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www.ccclearn.com
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Online
Form
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For
general and product information call: (888) NCSLEARN or
fill out an online
form. For information regarding
our locations and other contact information go to our contact
information page.
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