|
Technical
Assistance Center
Contact
the Technical Assistance Center (TAC) from 5:00 a.m. to 5:00
p.m. Pacific time (8:00 a.m. to 8:00 p.m. Eastern time), Monday
through Friday.
Be
sure to provide TAC personnel with the information listed
below the directory along with your service request.
|
TAC
Support Directory
|
| U.S.,
Canada, and Puerto Rico |
1-800-227-8224 |
| International |
1-408-734-4919
|
| E-mail |
techsupport@ncslearn.com |
When
contacting the Technical Assistance Center, you will need
to provide the following information:
- NCS
Learn site number (or Pearson Digital Learning sales order number)
- Type
of support agreement and expiration date
- NCS
Learn software release number
- Text
of the error message and/or description of the abnormal
condition
- Steps
already taken to solve the problem
- Brand
and model of the equipment on which the problem occurred
- Serial
number of the equipment if an exchange can be requested
|
Main
Office
|
General
and Product Information
|
Customer
Care Group (CCG)
|
|
5451
East Williams Blvd.
Suite
151
Tucson AZ 857111
(520)
615-7600
|
1-(888)-NCSLEARN |
For
post sales, non-technical inquiries
(800)
227-8324
|
|
www.ccclearn.com
|
Online
Form
|
|
For
general and product information call: (888) NCSLEARN or fill
out an online
form. For information regarding
our locations and other contact information go to our contact
information page.
|
